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When Published Image, Inc., a full service newsletter management group in Boston, realized its need for a more professional telemarketing system, President Eric Gershman called ETI.

"Our most successful lead generation has always come from telemarketing, but we realized early on that our system was lacking in organization," says Gershman, whose company publishes newsletters for both local and national financial services companies.

"When we had our telemarketing in-house, we had typically good and bad days," says Gershman. "ETI always diligently pursued their course. Persistence and followup are very important for each prospect."

Since outsourcing its telemarketing to ETI, Published Image's sales have risen 70% from this time last year. In addition, the company has expanded its market, and has been able to concentrate on turning out a higher quality product.

"Michael and his team are smart, motivated people who know sales cold. They are enthusiastic and have embraced our business with dedication. Who can ask for anything more in a relationship?"



 
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