SAMPLE REPORTS

Utility	Description
Activity & Results Statistics	Basic project statistics detailing hours worked, dialings and completes - by project total, last year, last month, this month, this week. Drill down capability is provided.
Most recent disposition statistics	Same as above but details only the most recent disposition of all records called. Drill down capability is provided.
Detailed Feedback Reports	Comprehensive report/s consisting of all known information related to this contact in the database. Includes any survey data as well as any and all open ended notes, lead tracking data etc.
Call guide survey tabulations	When the project involves gathering of data, then this report will provide you counts and percentages based on all questions answered.
On-line Diary.	When appointments are scheduled for sales follow up, they will be available in this report. Drill down capability is provided.
Feedback reports by Response Flag (Disposition Flags - Not including NO's and DEAD records).	An effective utility to obtain a list of respondents by result code - and then drill down to a detailed feedback report.
Search for a Company (by company name) that has a Completed Disposition Flag.	Company name search.
Search for a record by CO#	Search for records using ETI’s reference number.
Retrieve records by the most recent disposition.	Convenient tool to retrieve only those records that have been flagged with a certain result code (response code).
Most recent disposition selection of INBOUND originated calls	As above - for inbound generated calls only.
Call Guide	Obtain a report of the most recent call guide being used.
Survey Matrix Report (PDF format only - requires Acrobat Reader)	Useful report that looks at each company - by survey question asked - and how they answered. Grouping is by response code.